INCIDENT RESPONSE (ON-DEMAND)

Contain the incident. Preserve the truth.

We help teams establish facts, contain impact, preserve relevant evidence, and move from an active incident to verified recovery.

01

When every decision matters

Engage ShaheenX when malicious activity is suspected or confirmed, when alerts do not tell the full story, when business operations are affected, when incident scope is unclear, or when recovery has to be supported by evidence.

02 / CAPABILITIES

Decision-ready response capabilities

01

Triage and Scope

Establish the known facts, the affected systems and the immediate priorities.

02

Containment Support

Define proportionate actions that limit impact while preserving evidence.

03

Investigation and Forensics

Reconstruct activity from preserved evidence under a documented handling process, and identify the relevant indicators.

04

Hunt and Verify Recovery

Search available telemetry for residual footholds, validate recovery actions, and record what remains unresolved.

03 / METHOD

Control the incident without losing the evidence

01

Triage

Establish facts, severity, scope and decision authority.

02

Contain

Limit further impact while preserving relevant evidence.

03

Investigate

Reconstruct the timeline and determine the affected scope.

04

Recover and Prove

Validate actions and issue a documented closure position.

04 / EVIDENCE

A complete incident record

  • Incident timeline
  • Scope and impact assessment
  • Containment decision log
  • Evidence handling and indicator register
  • Recovery and remediation actions
  • Incident closure report

Closure positionClosure distinguishes confirmed facts, analytical judgments, unresolved questions and residual risk, so decision-makers know exactly what the evidence supports. If legal or regulatory proceedings are anticipated, evidence-handling requirements should be agreed with your legal counsel before collection begins.

Need incident support now?

Describe the situation without sending sensitive evidence. We will help determine the appropriate next step.

Request Incident Support